Privacy Policy

Privacy Policy for Northpeak Delivery

Effective Date: November 6, 2025

Northpeak Delivery (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, place an order, or contact us. Our website is hosted on Wix.com, which provides us with the online platform to sell and deliver our services.

1. Information We Collect

We collect information to fulfill orders and improve your experience:

Personal Information: Name, phone number, email address, and delivery address.
Payment Information: Processed securely through Wix Payments or other third-party processors. We do not store full credit/debit card details.
Device and Usage Data: IP address, browser type, device information, and site activity collected automatically by Wix for security and analytics.

2. How We Use Your Information

Your information is used to:

Process and deliver your Christmas tree orders.
Communicate about order confirmations, delivery times, or service updates.
Improve our website and customer service experience.
Send occasional promotions or updates (only if you opt-in).

3. How Wix Handles Your Data

Our website is built on Wix.com, which provides secure hosting and infrastructure.

Wix stores your data on secure servers behind a firewall.
All direct payment gateways offered by Wix and used by our business adhere to PCI-DSS standards as managed by the PCI Security Standards Council.
Wix may collect and process your data under their own Privacy Policy.

4. Data Sharing and Disclosure

We do not sell or rent your personal information.
We may share data only with:

Service Providers: Wix, payment processors, delivery partners, and email platforms strictly as needed for operations.
Legal Authorities: If required by law or to protect rights and property.

5. Data Retention and Security

Your personal data is stored securely on Wix’s servers. We keep your information only as long as needed to provide our services or comply with legal obligations.
Although we use industry-standard protections, no online system is entirely risk-free.

6. Your Rights

You may request to:

Access, update, or delete your personal information.
Withdraw consent for marketing communications.
To exercise your rights, contact us directly at [insert your contact email].

7. Cookies and Tracking

Wix uses cookies for essential site functions, analytics, and personalization.
You can adjust cookie preferences or block cookies in your browser settings, but some site features may not work correctly.

8. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their privacy policies or content.

9. Policy Updates

We may revise this Privacy Policy periodically. The updated version will be posted on this page with a new effective date.

10. Contact Us

For privacy-related inquiries:
Northpeak Delivery
Email: Northpeakdelivery@gmail.com
Phone: (916) 305-1058